Do you ship worldwide?
Yes, we currently offer worldwide shipping.
How long will it take till I receive my order?
We are proud to offer free 48-hour delivery on all UK orders, as well as express 3-4 day shipping on international orders. If we received your order before 4 pm (mid-week), we process and ship the same day.
Please note that some international orders may be subject to short delays as a result of the recent COVID-19 outbreak.
UK - Next Day Delivery
Europe - 3-4 Days
For countries outside Europe, orders will usually be delivered between 5 - 7 days. Please note shipping times do not include unexpected delays like customs, bank holidays, weather, etc.
How do I know if my order has been shipped?
We will email you and provide you with a unique order tracking number as soon as it has been shipped. If you're using Gmail, this may be filtered into your Promotions tab.
Can I return my order?
If you decide our product isn't for you, we're proud to offer a full free 30 days returns policy on all purchases. We will offer you a full monetary refund or you can purchase another item from Kensington. For more information on how to return your order, please e-mail us your order number at email@example.com.